If you can’t see those buttons, it means you don’t have the necessary privileges to modify their profile (the agent could be an Account Administrator and you might only have Administrator privileges). There is a. DOWNLOAD NOW. Updated: November 2023. KronoDesk offers users more features (7) than Online Work Order Suite (2). Step 2: Create new categories, folders, and articles in the primary language. 0. KronoDesk offers users more features (7) than HP Service (0). 2. KronoDesk offers users more features (7) than Pivotal CRM (0). There is a. There are more than 100 alternatives to KronoDesk, not only websites but also apps for a variety of platforms, including SaaS, iPhone, Android and iPad. You can either manually type out and create new tags or add existing ones to tickets. Pricing. On the other hand, the top reviewer of Zendesk writes "Useful customization features, robust security, and easy to use ". Setting up and configuring your Customer Portal 4. Login to your support portal as an Administrator. Here are four easy steps to build your help desk report on Freshdesk. There is a clear winner in this. We have recently refreshed our branding across our offerings and changed the names of our pricing plans. Table of contents. Jive;. Fishbowl; LMS: Cornerstone vs. No credit card required. There is a clear winner in this case and it. On the top-right corner, click on the Marketplace app icon. KronoDesk offers users more features (7) than SherpaDesk (0). 741,700 professionals have used our research since 2012. You can also review their general user satisfaction: LiveHelpNow (N/A%) vs. The new custom status added will now be visible for your agents in their accounts. KronoDesk offers users more features (7) than Aegis Help Desk (0). Now you can select the permission you want to assign for the custom collaborator role from the Tickets, Solutions, or Customers section respectively. Freshdesk is an all-in-one help desk software to support the customer service needs of small businesses. Compare Freshdesk vs. The top reviewer of Freshdesk writes "Phenomenal knowledge base and great for customer support functions. There is a clear winner in this case and it is KronoDesk! Bottom Line: Which is Better - PHC Service FX or KronoDesk? PHC Service FX is more expensive to implement (TCO) than KronoDesk, and KronoDesk is rated higher (83/100) than PHC Service FX (58/100). KronoDesk vs User. KronoDesk is available in either SaaS/IaaS/PaaS or on-premise configurations and includes a mobile web interface and fully customizability at no extra cost. Fill in the other details and click ' Submit ' to create the ticket. AJ Help Desk offers users more features (16) than KronoDesk (7). Updated: November 2023. . TalentLMS; Phone System: Nextiva vs. Bottom Line: Which is Better - Maintenance Partner or KronoDesk? Maintenance Partner is more expensive to implement (TCO) than KronoDesk, and KronoDesk is rated higher (83/100) than Maintenance Partner (56/100). The administration section lets you manage users, support agent groups, customer organizations and other important settings such as. Create Freshdesk tickets from forms. Freshdesk is ranked 5th in Help Desk Software with 16 reviews while LiveChat is ranked 34th in Help Desk Software. 6. The top reviewer of Freshdesk writes "Phenomenal knowledge base and great for customer support functions, but not suitable if you are trying to solve problems and use assets". In fact, 70% of consumers expect interactions with AI-powered chatbots or human agents to have full context and provide a conversational experience. KronoDesk offers users more features (7) than Double-Take Share (3). Learn to use the Freshdesk API to integrate existing and custom functionality into your helpdesk. The 11 best Freshdesk alternatives. They will update the details for your organization. Choose a point scale of your choice. Freshdesk offers flexible pricing plans to suit organizations of all sizes – from startups to enterprises. KronoDesk offers users more features (7) than Ivanti (0). KronoDesk offers users more features (7) than EasyVista (0). Executive Summary. KronoDesk offers users more features (7) than PHC Service. What is better VCC Live or KronoDesk? To successfully find the most efficient and productive Help Desk Software for your enterprise, you need to compare products available on the market. Freshdesk. Freshdesk Dashboard. P. The best alternative is LiveAgent. Check Capterra to compare Freshservice and KronoDesk based on pricing, features, product details, and verified reviews. BT Documents is more expensive to implement (TCO) than KronoDesk, and KronoDesk is rated higher (83/100) than BT Documents (62/100). Freshdesk is rated 8. 0, while ServiceNow is rated 8. DOWNLOAD NOW. Streamline ticket workflows. Please navigate to Admin -> Support Operations -> Apps -> click on slash integration to see the settings (gear icon) where you could see this configuration. 2. Other great sites and apps similar to KronoDesk are Zendesk, Freshdesk, ProProfs Help Desk and InvGate Service Desk. KronoDesk offers users more features (7) than Agent. The bot deflects basic questions and frees up your agent’s time to take on tougher questions. There is a clear winner in this case and it is KronoDesk!Quick recap. KronoDesk offers users more features (7) than Ivanti (0). Other great sites and apps similar to KronoDesk are Freshdesk, Zendesk, ProProfs Help Desk and InvGate Service Desk. Updated: September 2023. There is a clear winner in this case and it is. Login to Freshdesk as an Admin. For example, here it is possible to match LiveHelpNow’s overall score of 7. Other great sites and apps similar to KronoDesk are Zendesk, Freshdesk, ProProfs Help Desk and InvGate Service Desk. TRY FRESHDESK FOR FREE . Freshdesk’s Basic Plans Lack Important Help Desk Features; Although Freshdesk offers a free plan and a basic plan that starts at $15/agent/month, you need to opt for their higher-end or premium plans (Available at $79/agent/month) to enjoy maximum benefits. KronoDesk offers users more features (7) than Nerdio (0). Step 5. (TCO) than KronoDesk, and KronoDesk is rated higher (83/100) than Easy835 (62/100). KronoDesk alternatives are mainly Help Desk Platforms but may also be Customer Feedback Managers or CRM Systems. You begin with a free sample import, so you can validate. It provides automation services to help speed up customer support processes. Integrated ticketing across email and social. Creating and managing tickets is a seamless process, and the automation features have significantly reduced our workload. Freshdesk is ranked 6th in Help Desk Software with 15 reviews while Zendesk is ranked 7th in Help Desk Software with 9 reviews. Note: On Freshdesk accounts created before February 2023, Threads will be enabled by the end of March 2023. Go to Admin > Chat. The integration with Spira-tools is a welcome and practical to. Updated: November 2023. Zoho is known for its customer relationship management (CRM) tool, but the platform also offers help desk software. KronoDesk competitors: Ranking: Ranked 28. Once you establish the connection. 4, while SysAid is. Looking for the right System solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features,. There is. Looking for the right IT Asset Management solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. Live Chat offers users more features (9) than KronoDesk (7). A quick guide to creating a new article template. KronoDesk offers users more features (7) than NetHelpDesk (0). This API request used the wrong HTTP verb/method. 5, respectively) or their user satisfaction rating (96% vs. Go to Admin > Support Operations > Field Service Management. There is no direct way inside Freshdesk to send out an SMS. The top reviewer of Freshdesk writes "Phenomenal knowledge base and great for customer. TalentLMS; Phone System: Nextiva vs. Starting from $19. Get going for free. HappyFox vs. If you have signed up before Aug 9, 2021, please click Previous. Looking for the right LMS solution for your business? buyers like you are primarily concerned about the real total implementation cost (TCO),. DOWNLOAD NOW. Use our library of 25 email templates to help you nail your next customer interaction, improve your customer service and leave a long-lasting impression. There. TalentLMS; Phone System: Nextiva vs. You can also preview the settings you have configured for the Customer portal. Facebook Business Manager ID. Simpler ways to associate customers with accounts and organizations. Hevo is fully managed and completely automates the process of not only loading data from your. The best alternative is osTicket, which is both free and Open Source. This 30-day, 3-agent trial version lets you feel and experience the benefits of KronoDesk. Zoho People; Inventory: Epicor WMS vs. Not sure if Freshworks, or KronoDesk is the better choice for your needs? No problem! 6sense comparison helps you make the best decision. Connect Freshdesk to spreadsheet or database apps. 4. If you want to send an automated first response on all the tickets, then the. Up to 10 agents. Freshdesk has different kinds of ticket fields that let you capture various types and levels of information. Our onboarding team works with you on a custom plan to drive predictable, on-time outcomes so you can scale, people, process, and technology as part of your new support program. . It is used as a general communication and issue tracking tool, so. Now you will see the Freshdesk app inside the selected team. Your custom widget will be created. My business profile information is incorrect. To read about this feature on Freshdesk Mint, refer to this article insteadTo create a Category, click Manage > New Category. KronoDesk. KronoDesk is a cloud-based and on-premise integrated customer support system that includes help desk ticketing, customer support forums and an online knowledge base in a single user interface. There is a clear winner in this case and it is KronoDesk! Looking for the right Human. Kronodesk is beautiful on the outside and powerful on the inside. The best alternative is osTicket, which is both free and Open Source. Looking for the right Help Desk solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor. Additionally, you can examine their individual modules and pricing stipulations as well as other valuable facts below. Freshdesk unifies conversations from email, phone, web, chat and social, and helps you resolve issues across channels effortlessly. Help Desk: Zendesk vs. 4. Easy! Hubstaff pricing. Salesforce FullCalendar is more expensive to implement (TCO) than KronoDesk, and KronoDesk is rated higher (83/100) than Salesforce FullCalendar (57/100). With the help of Capterra, learn about Freshdesk - features, pricing plans, popular comparisons to other Help Desk. There is a clear winner in this case and it is KronoDesk!KronoDesk is more expensive to implement (TCO) than Spiceworks, and Spiceworks is rated higher (90/100) than KronoDesk (83/100). Have complete control on when you want to send the CSAT surveys. A quick guide to setting up Field Service Management. To read about this feature on Freshdesk Mint, refer to this article insteadPricing Info. KronoDesk offers users more features (7) than Spoke (4). The “Clear” option on the top right clears the whiteboard so you can obtain a new signature if. KronoDesk offers users more features (7) than E-Documents (3). There is a clear winner in this case and it is KronoDesk! Freshdesk is ranked 5th in Help Desk Software with 16 reviews while LiveChat is ranked 34th in Help Desk Software. There is a clear winner in this case and it is KronoDesk! Compare Freshdesk vs KronoDesk. Jive;. Click on ' Auto Triage' on the top-left side of the screen. 0, while Freshdesk is rated 8. To learn more, read our detailed Help Desk Software Report (Updated:. Zoho Desk. There are more than 100 alternatives to KronoDesk, not only websites but also apps for a variety of platforms, including SaaS, iPhone, Android and iPad. Jive;. You can find more information on the Freshdesk cost here. KronoDesk offers users more features (7) than Answerbase (5). This can improve the customer experience and save time and resources for the support team. Freshdesk vs Inflectra KronoDesk: which is better? Base your decision on 13 verified in-depth peer reviews and ratings, pros & cons, pricing, support and more. On the agent portal, you can respond to incoming tickets, add knowledge base articles, check out reports, and so on. 740,545 professionals have used our research since 2012. KronoDesk offers users more features (7) than WalkMe. Updated: November 2023. SherpaDesk is more expensive to implement (TCO) than KronoDesk, and KronoDesk is rated higher (83/100) than SherpaDesk (81/100). Freshdesk is ranked 6th in Help Desk Software with 16 reviews while TOPdesk is ranked 20th in Help Desk Software with 3 reviews. Freshdesk allows you to associate one contact with multiple companies and also remove companies associated with one contact. 0, while Freshdesk is rated 8. Here are some best-practice tips to ensure your customer support advisors get the most from it. Start free trial. On the other hand, the top reviewer of Salesforce Service Cloud writes "Helped address customer complaints and aligned my. TalentLMS; Phone System: Nextiva vs. Designed specifically for software support teams, KronoDesk feeds the application lifecycle from end-to-end. Start your 14-day free trial. Enter your Freshdesk URL and your API key. KronoDesk offers users more features (7) than HP Service (0). KronoDesk offers users more features (7) than Amdocs Customer (0). alternative to Zendesk®. Please reach out to support@freshdesk. TalentLMS; Phone System: Nextiva vs. 0. Integrations in Freshdesk Extend the functionality of your helpdesk with ready-to-use integrations or even build your own to suit your needs. Freshdesk has a built-in live chat feature called Freshchat, while the Zendesk Chat widget comes at an extra cost of $19 or more. 743,713 professionals have used our research since 2012. a Freshdesk account that does not have any fields except default fields). KronoDesk offers users more features (7) than NetKeeper (0). Bottom Line: Which is Better - e-ServiceSuite or KronoDesk? e-ServiceSuite is more expensive to implement (TCO) than KronoDesk, and KronoDesk is rated with the same score (83/100) as e-ServiceSuite (83/100). As an example, here you can examine Jira Service Desk and KronoDesk for their overall score (9. MATRIX CTMS is more expensive to implement (TCO) than KronoDesk, and KronoDesk is rated higher (83/100) than MATRIX CTMS (51/100). Unsure of what to choose? Check Capterra to compare Salesforce Service Cloud and KronoDesk based on pricing, features, product details, and verified reviews. On Microsoft Team, go to apps and find the Freshdesk app. e. Other great sites and apps similar to KronoDesk are Freshdesk, Zendesk, UserVoice and ProProfs Help Desk. 0, while LiveChat is rated 0. Vivantio Pro is more expensive to implement (TCO) than KronoDesk, and KronoDesk is rated higher (83/100) than Vivantio Pro (75/100). Freshdesk; HR: BambooHR vs. From the menu on top, click Admin > Exchange. Freshdesk provides an unrivalled ability to stay on top of client support and issue management. Click on New Agent Status. BMC FootPrints Service Core is rated 8. By Nicole Replogle · October 10, 2022. Bottom Line: Which is Better - @VIEW or KronoDesk? @VIEW is more expensive to implement (TCO) than KronoDesk, and KronoDesk is rated higher (83/100) than @VIEW (51/100). It has a reputation for effectively simplifying customer support functions for your team and brand, allowing them to give an optimized customer service experience. Here you can see the list of fields in your service task form by default. It will open a pop-up with the. Looking for the right Document Management solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. While the default point scale is 3, you could also. How to create a custom role. HP Service is more expensive to implement (TCO) than KronoDesk, and KronoDesk is rated higher (83/100) than HP Service (76/100). No credit card required. Freshdesk is rated 8. ) The Canned Response button is the little chat box with a star inside it; when clicked, it will display the. Zendesk. 1. Other great sites and apps similar to KronoDesk are Freshdesk, Zendesk, ProProfs Help Desk and InvGate Service Desk. KronoDesk offers users more features (7) than MetierHR (0). Looking for the right Document Management solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. Convert all email and social inquiries into tickets and track, prioritize, and reply using Freshdesk. This tells SpiraPlan that REST API. Zendesk provides hands-on onboarding and training for a seamless implementation process, protecting against the costs of a cobbled deployment. Looking for the right Help Desk solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. To create a custom role for a collaborator, Go to Admin > Team > Roles. Freshdesk is a popular customer service management tool for a reason: it simplifies. KronoDesk offers users more features (7) than Vivantio Pro (0). Click Add agent status. Bottom Line: Which is Better - Oxygen Help Desk or KronoDesk? Oxygen Help Desk is more expensive to implement (TCO) than KronoDesk, and KronoDesk is rated higher (83/100) than Oxygen Help Desk (50/100). Search Login. Improved customer support: A well-organized and easily accessible knowledge base can provide customers with quick access to information, reducing the need for them to contact support teams for simple questions. Bottom Line: Which is Better - Joist or KronoDesk? Joist is more expensive to implement (TCO) than KronoDesk, and KronoDesk is rated higher (83/100) than Joist (81/100). The best KronoDesk alternative is osTicket, which is both free and Open Source. KronoDesk offers users more features (7) than Document Storefront Solution (0). KronoDesk vs Supportbench. Compare price, features, and reviews of the software side-by-side to make the best choice for your business. There is a clear winner in this case and it is KronoDesk! Looking for the right Help Desk solution for your. KronoDesk offers users more features (7) than DocWorld (0). Sign up for Freshdesk +1 (866) 832-3090 +1 (866) 832-3090 +91 (44) 6667 8040 +44 (800) 808 5790 +61 2 8188 4692. The customer can sign in the pop-up whiteboard that appears. Freshdesk is an intuitive and scalable customer service software offered by Freshworks and is the perfect. KronoDesk is an integrated customer support system that provides help desk ticketing, online forums and a searchable knowledge base. You can also evaluate agent and team performance by filtering by agents or groups, and even keep an eye on SLA management within your help desk. KronoDesk offers users more features (7) than Compass Regional Pro (0). Zoho People; Inventory: Epicor WMS vs. Freshworks Neo Admin Center is a centralized console that provides Organization Admins with customizable controls to securely manage product accounts and user profiles from a single location for all your organization’s Freshworks products. Freshdesk Contact Center, Zendesk, JustCall. The top reviewer of Spiceworks writes "Good low-cost service desk system, but lacks in automation workflows. Click on ' Freddy Reports' in the left navigation bar in your Freshdesk account. PHPKB Knowledge Base offers users more features (9) than KronoDesk (7). Make sure the record fields placed and fix up if needed. Free. For example, here it is possible to match VCC Live’s overall score of 8. Go to Admin → Support Operations → Apps → Get More Apps → QuickBooks. There is a clear winner in this. ai Software or KronoDesk? Agent. AnswerHub is more expensive to implement (TCO) than KronoDesk, and KronoDesk is rated higher (83/100) than AnswerHub (82/100). IT Incident is more expensive to implement (TCO) than KronoDesk, and KronoDesk is rated higher (83/100) than IT Incident (79/100). When importing, the migration tool will ensure that the fields you use on Zendesk will be imported into a brand new Freshdesk account (i. With Freshdesk, you can also automate workflows, offer convenient self-service options, manage SLAs, and generate reports. 731,546 professionals have used our research since 2012. 741,700 professionals have used our research since 2012. If you are looking for a tool that is less complicated but offers some great features, Freshdesk can be a good option. Log in to Freshdesk as Admin. Embrace automation features. Fishbowl; LMS: Cornerstone vs. There is a clear winner in this case and it is KronoDesk!Jitbit Helpdesk offers users more features (8) than KronoDesk (7). Login to Freshdesk, an. Launchpad offers users more features (16) than KronoDesk (7). The phone widget is available at the bottom left corner. There is a clear winner in this case and it is KronoDesk! Bottom Line: Which is Better - Ivanti or KronoDesk? Ivanti is more expensive to implement (TCO) than KronoDesk, and KronoDesk is rated higher (83/100) than Ivanti (77/100). You will have a new section of fields called “ Service Tasks ” Under All Fields → Type. For all these configurations, please navigate to Admin -> Channels -> Portals -> click on the Settings tab to see all the user permissions for tickets, solutions, and forums. The JIRA integration for Freshdesk supports both cloud and on-premise variants, from version 7. Step 3. Select “ Add Signature ” in the Edit Task window. There are more than 100 alternatives to KronoDesk, not only websites but also apps for a variety of platforms, including SaaS, iPhone, Android and iPad. 4 against KronoDesk’s score of 6. DOWNLOAD NOW. Other great sites and apps similar to KronoDesk are Zendesk, Freshdesk, ProProfs Help Desk and InvGate Service Desk. You are now ready to set up a Multilingual knowledge base. When you open a ticket for which Freddy has solution article recommendations, you will see a ' Freddy Recommendations ' card at the bottom of the ticket text. This article details everything you need to know about. Jive;. Looking for the right Help Desk solution for your business?There are more than 100 alternatives to KronoDesk, not only websites but also apps for a variety of platforms, including SaaS, iPhone, Android and iPad. Step #1: Drag and drop the basic entities of your report. Drag and drop a checkbox field into. IFS assyst using this comparison chart. Hello guys welcome to compsmag, so here we discuss the alternatives to KronoDesk and the best Compare Elementool Help Desk vs. Freshdesk is rated 8. KronoDesk offers users more features (7) than Eploy (0). Log on to the Duo Admin Panel and navigate to Applications. Senior System Architect. Zoho People; Inventory: Epicor WMS vs. With Freshdesk there is nothing to download or install, you don't have to worry about server' and is a very popular Help Desk app in the business & commerce category. If you are on the Freshdesk Omnichannel plans, your Freshdesk and Freshcaller accounts are connected by default. Freshdesk is designed to enable seamless customer communication across channels, increase agent productivity, and improve customer experience. InterBase is more expensive to implement (TCO) than KronoDesk, and KronoDesk is rated higher (83/100) than InterBase (62/100). There are more than 100 alternatives to KronoDesk, not only websites but also apps for a variety of platforms, including SaaS, iPhone, Android and iPad. This will take you to QuickBooks Authorization page. No reinstallation of the software is necessary. Freshchat AI-powered bots and live chat across every messaging. KronoDesk offers users more features (7) than Foresight Intelligence Center (3). Choose the records you need to import from Zendesk to Freshdesk or vice versa. IT Incident is more expensive to implement (TCO) than KronoDesk, and KronoDesk is rated higher (83/100) than IT Incident (79/100). 0, while ManageEngine ServiceDesk Plus is rated 8. ai Software is more expensive to implement (TCO) than KronoDesk, and KronoDesk is rated higher (83/100) than Agent. Compare Freshdesk vs KronoDesk. Comparing the top-of-the-line plans with similar features, Freshdesk is slightly cheaper: It costs $109/agent/month vs. g. More information on customization is available here. Updated: September 2023. g, Custom Collaborators) Select the Agent type as Collaborator. Fishbowl; LMS: Cornerstone vs. Use Cases and Deployment Scope. This tool is so far the best in class at supporting our needs in supporting our client base. Now that we’ve covered ServiceNow, it’s time we talk about Freshdesk. Give a name (e. With Reports, you can measure the following metrics to track the performance of. 6. – Businesses who moved from other helpdesks to Freshdesk saw a 55. Alternatively, you can also use Webhooks to trigger an action in an external application or tool. Other great sites and apps similar to KronoDesk are Freshdesk, Zendesk, ProProfs Help Desk and InvGate Service Desk. try freshdesk for free. KronoDesk vs TeamSupport. Zoho People; Inventory: Epicor WMS vs. Try KronoDesk free for 30 days, no credit cards, no contracts. KronoDesk offers users more features (7) than SimpleDesk (5). Alternatively, you can click on the Marketplace Apps option and directly go to the Apps section to search for the app. For starters, this web-based tool was made to help customers get fast, reliable, and straight to the point answers. Give your rule a name. Switch to Table View on your Ticket page by clicking on the Table View icon on the top right. KronoDesk | Learn how to utilize help desk software and other ticketing tools to ensure the best customer experience with your brand. We require the following details to set up your WhatsApp integration: WhatsApp Business display name. Click Edit or press the trash button to delete their profile. The KronoDesk SaaS edition is priced by number of support agent users, starting at $19. Voila!Bottom Line: Which is Better - Amdocs Customer or KronoDesk? Amdocs Customer is more expensive to implement (TCO) than KronoDesk, and KronoDesk is rated higher (83/100) than Amdocs Customer (80/100). If everything is excellent, proceed the Full migration. Ticket Dispatch. When they need you, Kronodesk's powerful ticketing system lets them. Contact Support +1 (866) 832-3090 +91 (44) 6667 8040 +44 (800) 808 5790Free. BMC FootPrints Service Core is ranked 25th in Help Desk Software with 1 review while Freshdesk is ranked 5th in Help Desk Software with 16 reviews. There is a clear winner in this case and it is. There. 08-12-2020 04:04 AM. (TCO) than KronoDesk, and KronoDesk is rated higher (83/100) than Spoke (81/100). You could choose the mode of Automatic Ticket assignment as " Round. KronoDesk price starts at $24 per user/month , On a scale between 1 to 10 KronoDesk is rated 2, which is much lower than the average cost of Help Desk software. Freshdesk is ranked 6th in Help Desk Software with 14 reviews while ServiceNow is ranked 1st in Help Desk Software with 26 reviews. Freshdesk is ranked 6th in Help Desk Software with 16 reviews while Spiceworks is ranked 24th in Help Desk Software with 3 reviews. Jive;. Bottom Line: Which is Better - Freshdesk or KronoDesk? KronoDesk is more expensive to implement (TCO) than Freshdesk, and Freshdesk is rated higher (94/100) than. 741,700 professionals have used our research since 2012. For every incoming email, Freshdesk checks 3 email markers to understand whether the email is a reply to an already-existing ticket. Freshservice offers a range of pricing plans and extras. TL;DR. Login to your Freshdesk account as an Agent. Freshdesk is designed for companies of all sizes, allowing them to maintain a viable customer support system as their business grows. Hope you like it. Enterprise: $79/user/month. To install this app in your helpdesk, you must have Admin access. KronoDesk offers users more features (7) than Joist (0). KronoDesk offers users more features (7) than Tele-Support HelpDesk (0). DOWNLOAD NOW. Start My Free Trial. KronoDesk is more expensive to implement (TCO) than Web Tracks, and KronoDesk is rated higher (83/100) than Web Tracks (81/100). Both tools offer the same amount of features. 4. There is.